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I think it's fair to say - In most industries businesses get paid for their services, so why is it a constant challenge in automotive body repair? We could get into the history of shops cutting deals for DRP programs and wholesale work focusing on volume over profitability, but thats a rabbit hole for another time. Let's review some things that should be written on almost every conventional repair estimate.    Common Missed Procedures When Estimating Refinish    Detail Taping/ Precision Masking Windshields, moldings, two-tones, jambs, etc.  Base Blend/Wet bed Any - blend panel or blend within panel Corrosion Protection Anytime paint...

I'm excited to formally announce I will be presenting at Mobile Tech Expo on Friday, January 28, 2022 11:30am – 12:30am in the meeting room adjacent to the expo hall.  I'll be covering the ins and outs of scaling your business with a refinish department.  Look forward to seeing everyone there!

I recently had the pleasure of being a guest on The Auto Body Podcast Presented by ClarityCoat. Check it out here on Apple Podcasts or below!   

I'm sure some of you are wondering why I chose to name my blog "counting steps..." In today's day and age everyone wants to feel important. The more complex the problems we solve, the more important we feel. This often leads to the subconscious over-complication of many tasks and processes. This is inefficient therefore unproductive - in a setting where efficiency and productivity are key to success.  Counting steps (yes, literally counting steps taken on foot) is the simplest and arguably the most important physical and mental approach to establishing top notch SOPs (standard operating procedures). Once we build the habit of...

There are many reasons why it’s sensible to use a wet bed in all or most cases. When searching for reasons why technicians do not use a wet bed typically only one arises - time and lack of writing for it.